Triage (Same/Next Business Day). We align on goals, scope, and urgency.
02
Discovery. Architect-led session; we review processes, environments, and risks.
03
Plan & Proposal. You receive an approach, phases, timeline options, and a transparent estimate.
04
Kickoff. We set governance, cadence, and metrics from day one.
Enterprise Requests
(RFP / Security / Compliance)
Procurement:
We support vendor onboarding
with W-9, COI, master services
agreement, and DPA addenda
as required.
Security & Compliance:
Entra ID, RBAC, SoD, audit
logging; insurance and
attestations available under
NDA.
References:
Industry-matched
references and anonymized
outcomes available.
Data Protection:
D365 role-based access;
least-privilege and
environment isolation.
Support &
Account Management
Active clients:Use your ticket portal or call +1 (214) 531-7516 for P1/P2 incidents.
Service levels: Response and resolution targets are defined in your MSA/SOW.
Change requests:Managed via backlog grooming and release rings aligned to One Version.
Directions & Visits
Dynatuners (Dallas–Fort Worth HQ)
1452 Hughes Road, Grapevine, TX 76051
Visitor parking onsite. Virtual workshops
available across time zones.
Accessibility & Privacy
We’re committed to accessible communication
and responsible data use. If you need
accommodations or wish to limit data shared
during discovery, let us know—our team will
adapt engagement materials accordingly.
Prefer email?
Use the form above or call +1 (214) 531-7516 and we’ll route you to the right specialist.
Ready to modernize your Dynamics 365 estate?
Let’s scope your integration, optimization, or AI initiative and build a roadmap that’s fast, safe, and outcome-driven.