Dynatuners
Help Desk Support

Services for all your Microsoft Solutions

Designed to facilitate business hours technical support in a prompt and effective manner

Reliable Business Hours Support Helpdesk Services

Committed to provide easy, hassle free and secure technical support for your business

Happy employees lead to business success. Dynatuners quick, secure, and reliable technical support services to are focused on relieving your challenges using Microsoft Dynamics 365 Solutions. Our certified, highly trained IT helpdesk services team provides round-the-clock coverage, even on holidays and weekends.

Microsoft Dynamics 365

Microsoft Dynamics 365 is the next generation of intelligent business applications that unifies CRM and ERP capabilities into applications that work seamlessly together across business operations.

EXPLORE BOOK A DEMO

CASE STUDIES

Stories of our successfully implemented solutions of various business performance issues for
top companies around the globe.

Performance Tuning for a Global Manufacturer of Personal & Household Goods

The end customer is a leading global manufacturer of personal and household goods that operates in 11 countries and employs more than 6000 workers. They wanted Dynamics 365 to be their primary ERP solution…

ERP upgrade and performance tuning for a nationwide food warehouse industry

The end client is a nationwide design-build service to the food warehouse industries, with more than 30 years of operating in the market. This company was looking to upgrade its ERP system from Dynamics AX 2009 to AX 2012 R3 as….

Enhanced Visibility and Customized Reporting for a Mining Company

Our customer, based on Colorado, U.S., is a well-established silver mining & refining company. With over 250 employees, they faced the challenge of migrating their entire operation’s ERP system to the updated version….

DYNATUNERS MICROSOFT 365 SUPPORT TICKETING SYSTEM –

A ONE-STOP SOLUTION FOR ALL YOUR TECHNICAL ISSUES

Technical issues during critical business operations can hamper not only the business’ efficiency but may result in a costly downtime. With Dynatuners, be rest assured that all your technical challenges will be dealt with immediately and professionally.

Dynatuners Support Ticketing System is designed to maintain a complete life cycle of issue resolving process 24×7, right from the moment of reporting, to the resolution of customer tickets.

Here are the added benefits of our Microsoft 365 Support Ticketing System:

Log your complain by generating a support ticket
Track your status of your cases efficiently and respond to them quickly.
Add context-enriched notes for better understanding of the issue.
Set the priority e.g Critical, High, Medium, Low; according the severity level.
Manage the complete ticketing process from a single platform, and resolution of customer tickets.

COLLABORATE ON A SINGLE PLATFORM TO
RESOLVE THE TICKETS

LOGIN TO SUPPORT PORTAL

CHECK THE STATUS OF CUSTOMER TICKET

ASSIGN RESPONSIBILITIES TO CONCERNED PERSONNEL

ADD NOTES TO THE ISSUES FOR BETTER CONTEXT

WHY DYNATUNERS HELP DESK SERVICES

40 Business Hours / Week Availability

Budget
Friendly

Experienced IT Support Team

International Compliance Service

Overview and Management Reporting

Seamless Communication

Remote ‘screen share’ technology

WHAT MICROSOFT
SAYS ABOUT US

“With the blended virtual live approach—a combination of video conferencing, mentoring, labs, quizzes, the use of virtual machines, and the addition of enhanced course content —Ahmad is clearly an energetic and creative instructor dedicated to providing the highest quality in Dynamics 365 finance and operations instruction online.”

From Blog News

For a business to run uninterruptedly, it requires a smooth working of all its vital systems and applications. For this purpose, we provide 24X7 Global Microsoft Dynamics Support services to help you resolve your solution issues, whenever they arise.

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