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Online Help Desk Support for Dynamics 365

Dynatuners is at your service to provide Help Desk Support during the implementation, upgrade, or migration of your projects with Microsoft Dynamics 365
Connect with the Experts

Providing expert advice and technical support for
Dynamics 365

We’re not just another service desk, all of our Dynamics 365 consultants are highly trained Microsoft functional, technical and development professionals – so you can be confident that whoever you speak to will be able to help with your query.We’ll even manage any support issues in the effort to continuously keep your systems running smoothly and to maximize the full potential of your Dynamics investment.

With our Support Ticketing System, you can capture support tickets, assign and respond to them from a centralized platform. This ensures synchronization among all the teams to help maintain connectivity amongst one another.

Providing Exceptional Benefits

Highly Professional Support

Leverage technical representatives that are trained on both functional and code aspects of Microsoft stack.

Business Hours Availability

Our help desk services are available during business hours to simplify the process of keeping the products working.

Ticket Management

Designed to maintain a complete life cycle of issue resolving processes of customer tickets during business hours.

Integrations

Our Help Desk Support integrates with the Microsoft Dynamics you already use to create more desirable
end user experience

All essentials for your Help Desk Services

Reduce chaos and bring order to your support process with a robust support ticket system, remote troubleshooting and easy to comprehend solution.

Reduction in downtimes

Reduction in downtimes

The remote support option creates a dramatic reduction in downtimes and provides a quicker method of identifying a solution.

A tailored approach

A tailored approach

Each helpdesk contract is customized for the customer

Effective Integrations

Effective Integrations

Our Help Desk Support integrates seamlessly with your Microsft Dynamics 365 Solution to provide swift technical assistance

Cost effective approach

Cost effective approach

Using a right mix of strong technical expertise, Dynatuners has a capability to reduce your costs considerably while maintaining high quality technical support.

How it works


Help Desk Plans

Our support packages can be tailored to your specific requirements.

Premier Service Support

Perfect for end user help desk support for specific hours. Providing help across different products.

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  • A dedicated representative available on-call during business hours for 40 hours a week.
  • The representative handles issues across Dynamics 365, Teams, or Office 365 and X++ Coding.

Silver Support

Perfect for enterprise level help desk support. Easily assign, track, and manage customer support requests.

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  • Dedicated hours covering a specific product, includes access to ticketing system, 1 day business response, fixed rate pricing.
  • Power BI, Dynamics 365 Finance, Dynamics 365 Supply Chain, LCS, X++ Coding.

Bronze Support

Perfect for help desk support of multiple products. Customized specifically for your business needs.

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  • Dedicated hours every month, easy configurable. Includes 2 of the 3 products for support.
  • Power BI, Dynamics 365 Finance, Dynamics 365 Supply Chain, LCS, X++ Coding.

CASE STUDIES

Stories of our successfully implemented solutions of various business performance issues for
top companies around the globe.

Request a demo

Speak to one of our consultants to find out how our platform and support team can help solve your challenges.

Book a demo

Contact
sales

Alternatively, you can request for a sales consultant to find out our pricing plans for your business.

Contact sales